About OUP Japan Website
General Information
- How do I use your site?
- How accessible is your website?
- Outage of Services
- How up-to-date is the information in your catalogue?
- Can I see sample pages?
- Online materials for teachers and students
- Resources for teachers, children, and parents
- Materials for libraries
- Materials for booksellers
- Can I copy or reuse material from your website?
- Rights & Permissions
- How do I request a print catalogue?
- Whom do I contact to eliminate duplicate catalogs or to receive catalogs at a new address, etc.?
- I know you carry this item, but I couldn't find it on the OUP Japan website. How can I get more information?
- I've heard that you have consultants that can give product presentations and conduct teacher training sessions? How can we get a consultant to visit us?
About Shopping Online
Ordering
- How can I order?
- How can I purchase items not sold on this website?
- What are my payment options?
- Which credit cards are accepted?
- Will I get a receipt?
- How much will I pay for delivery?
- How will you acknowledge my order?
- When will my credit card be charged?
- Can I change or cancel my order？
- What products can I buy online?
- How can I order ebooks and online products?
- How can I tell whether a product is available?
- Can I order products that are not currently available?
- I am a trade customer. Am I entitled to a trade discount?
- I am a School or Institution customer. How do I order on my School account?
- What are the Terms and Conditions of Sale?