- How long will my order take to arrive?
If the item is in stock it will be shipped within 3 business days by parcel delivery service.
For digital products and services, you will receive an email within 5 business days containing necessary information for using the items ordered (you won't receive anything by post).
If you have not received your order after 7 days, please contact email@example.com, quoting your Order Number.
- How much will postage cost?
400JPY including tax per shipment.
Shipping is free for purchases over 10,000JPY excluding tax, or purchases of digital products or services.
- How will my order be delivered?
Your order will be shipped by parcel delivery service. For digital products or services, you will receive an email with necessary information for using the items ordered.
- Do you deliver to my country?
Orders through this website (www.oupjapan.co.jp) are only delivered within Japan. We are unable to ship products purchased through this website abroad.