OXFORD UNIVERSITY PRESS

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Frequently Asked Questions:Shipping & Delivery


Shipping & Delivery


How long will my order take to arrive?

If the item is in stock it will be shipped within 3 business days by parcel delivery service.

For digital products and services, you will receive an email within 1 business day containing your access code and necessary information for accessing the items ordered. You will not receive anything by post.

If you have not received your order after 7 days, please contact shop@oupjapan.com, quoting your Order Number.

How much will postage cost?

400JPY including tax per shipment.

Shipping is free for purchases over 10,000JPY excluding tax, or purchases of digital products or services.

How will my order be delivered?

Your order will be shipped by parcel delivery service. For digital products or services, you will receive an email with the necessary information for using the items ordered.

Do you offer unattended delivery?

We do not offer unattended delivery because our delivery service provider does not support this service. Please note that unattended delivery will not be made even if it is specified by the customer in the shipping address field.

Do you deliver to my country?

We deliver within Japan only. We do not offer international delivery.