OXFORD UNIVERSITY PRESS

Frequently Asked Questions:Shipping & Delivery


Shipping & Delivery


How long will my order take to arrive?

If the item is in stock it will be shipped within 3 business days by parcel delivery service. For the purchase of digital products or services, necessary information for using the items ordered will be sent by email. If you have still not received your order after 7 days, please contact us at shop@oupjapan.com, quoting your Order Number.

How much will postage cost?

300JPY including tax per shipment. For purchases over 10,000JPY excluding tax, the shipping is free.

For purchases over 10,000JPY excluding tax, or purchases of digital products or services, there is no shipping fee.
Please note we are unable to ship products purchased through this website (www.oupjapan.co.jp) abroad.

How will my order be delivered?

Your order will be shipped by parcel delivery service. For the purchase of digital products or services, necessary information for using the items ordered will be sent by email. Please note we are unable to ship products purchased through this website (www.oupjapan.co.jp) abroad.

Do you deliver to my country?

Orders through this website (www.oupjapan.co.jp) are only delivered within Japan. We are unable to ship products purchased through this website abroad.