ISBN : 9780190097875
At a time of rapid social, economic, and organizational change, community benefit organizations (CBO) have a nearly unprecedented need for managers and leaders who are not just ethical and mission-centric, but also competent-managers and leaders who have the whole picture of the CBO landscape and the skills to efficiently and effectively guide it in its mission, increase value, and achieve lasting impact.
Conversational and well-paced, Supervision, Management, and Leadership draws on classic, time-tested perspectives while fully integrating emerging priorities, practices, and tools of the digital revolution. This book provides readers with a roadmap for moving up in an organization and a handbook for how to develop as a competent manager and leader.
Part 1: Roles and Positions in Organizations
Chapter 1: The Competence Staircase: From Novice to Maestro
Chapter 2: What Is Managerial Work?
Chapter 3: PSOSBPE: The Managerial Toolkit
Part 2: Understanding Organizations
Chapter 4: What Is an Organization?
Chapter 5: Components of an Organization
Chapter 6: Community Benefit Organizations
Part 3: The People Picture: Five Kinds of People and How to Manage Them
Chapter 7: Managing Yourself
Chapter 8: Managing Subordinates: Building Staff Performance
Chapter 9: Managing Your Boss, Peers, and External Network
Part 4: The Product Picture: Accomplishing Jobs, Tasks, and Work
Chapter 10: Managing Jobs
Chapter 11: Managing Tasks and Projects
Chapter 12: Managing Work
Part 5: Crosscutting Skills: Competence at Any Level
Chapter 13: Producing Effective Meetings
Chapter 14: Building Effective Decisions
Chapter 15: Writing Effective Managerial Documents
Chapter 16: Effective Verbal Communication
Part 6: The Executive Edge: Honing and Sharpening
Chapter 17: Keeping Your Executive Edge
Chapter 18: Keeping the Organization's Edge
Chapter 19: Hanging On or Moving On: The Perils and Promise of Executive Transition
Appendix: Glossary of Terms