Alvaro Barrera is a Consultant Psychiatrist, at the Warneford Hospital, Oxford, an Honorary Senior Clinical Lecturer, Oxford University Department of Psychiatry, and a Fellow of the Royal College of Psychiatrists. He completed a MSc in neurobiology and behavioural science and subsequently completed a PhD at the University of Cambridge, UK, where he also trained in neuropsychiatry. His research interests comprise transforming inpatient care using digital technology and organisational approaches, the psychopathology and cognitive neuroscience of severe mental illness, as well as empathy in clinical psychiatry.; Caroline Attard is currently the Director of Quality Improvement working in Berkshire Health Foundation Trust in the UK. Her career and expertise spans over 20 years working in her native country Malta and in the United Kingdom. She specialises in in-patient mental health nursing and Quality Improvement. She has worked as an in-patient mental health Nurse Consultant which consisted of education, clinical leadership, research and service improvement. Caroline has taught on under and post graduate level mental health nursing programmes at various universities. She has also developed and facilitated various in-house training programmes on a variety of subjects including suicide prevention, risk training and psycho social interventions. She has developed a preceptorship programme for newly qualified mental health. nurses which focuses on resilience and uses methods such as action learning sets and quality improvement methodology ; Rob Chaplin has recently retired from the National Health Service where he worked in an inpatient and formerly community mental health care as a Consultant Psychiatrist in General Adult Psychiatry. He is currently working as Clinical Lead for Accreditation at the Royal College of Psychiatrists' Centre for Quality Improvement. He worked in Oxford, UK for the last 16 years at the Warneford and Littlemore Hospitals and has co authored more than 60 peer reviewed publications in the field of mental health service research. He has trained doctors at all stages of psychiatric training.