ISBN : 9780199859054
Now in its sixth edition, this popular student-friendly introduction to program evaluation provides social workers with a sound conceptual understanding of how to use basic evaluation techniques in the evaluation of their cases (case-level) and programs (program-level). Eminently approachable, straightforward, and practical, this edition includes the fundamental tools that are needed in order for social workers to fully appreciate and understand how case- and program-level evaluations will help them to increase their effectiveness as contemporary data-driven practitioners.
Preface for Students
Preface for Instructors
Part I: Preparing for Evaluations
1. Towards Accountability
2. The Evaluation Process
3. The Program
4. Ethics
5. Cultural Competence
Part II: Doing Evaluations
6. Needs Assessments
7. Process Evaluations
8. Outcome Evaluations
9. Efficiency Evaluations
Part III: Evaluation Toolkit
10. Evaluation Designs
11. Measurement
12. Measuring Instruments
13. Data Sources, Sampling, and Data Collection
Part IV: Making Decisions with Data
14. Data Information Systems
15. Making Decisions
Glossary
References
Credits
Index