OXFORD UNIVERSITY PRESS

NATO's Lessons in Crisis: Institutional Memory in International Organizations

ISBN : 9780190672188

Price(incl.tax): 
¥5,379
Author: 
Heidi Hardt
Pages
296 Pages
Format
Paperback
Size
156 x 235 mm
Pub date
May 2018
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How do international organizations develop institutional memory from their failures? As this book argues, the learning infrastructure in these organizations often disincentivizes error reporting -- prompting elites to informally share knowledge via networks. Drawing on interviews and an experiment with 120 NATO elite officials, this book reveals the importance of institutional design in making or breaking a learning organization.

Index: 

Abbreviations
Acknowledgements
Chapter 1: Lessons in Failure: Institutional Memory of Strategic Errors
Chapter 2: Tete a tete: The Informal Development of Institutional Memory
Chapter 3: Dilemmas in Design: Constraints on Sharing Knowledge of Errors
Chapter 4: See No Evil: Reflections on Errors in Afghanistan, Libya and Ukraine
Chapter 5: Hear No Evil: The Informal Processes of Sharing Knowledge of Errors
Chapter 6: Speak No Evil: The Sources that Spur Knowledge Sharing of Errors
Chapter 7: A Reactive Culture: Why the Informal Development of Memory Persists
Chapter 8: Conclusion: Toward Total Recall in Crisis Management
Appendix
Notes
Bibliography
Index

About the author: 

Heidi Hardt is an Assistant Professor of Political Science at the University of California, Irvine. Her research explains how and why international organizations perform in the ways that they do, particularly in the area of international conflict management. She is the author of Time to React: The Efficiency of International Organizations in Crisis Response (Oxford University Press, 2014). Her research has also been published in edited volumes and in journals, including Review of International Organizations, Global Governance, European Security and African Security.

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